My email address isn’t being accepted on your booking system

Please contact us on 01372 747 500/ [email protected]

Can you recommend what products I can use when undergoing treatment for cancer?

Look Good Feel Better are not medically trained so cannot recommend specific products which are definitely suitable for people undergoing treatment for cancer, your cancer nurse specialist or oncologist may be able to advise you if there are any specific ingredients which you need to avoid (if any) so we always suggest that people speak to their medical team to check if there is anything that you cannot use as they will have medical history available and if appropriate can provide a list of ingredients which should be avoided.

Can you recommend a wig shop, extension fitter or hairdresser near me?

Look Good Feel Better are not experts in hair care however our friends at Cancer Hair Care are! Please get in touch with them, they offer one to one support and we’re sure they’ll be able to give you some guidance. Here are their contact details – https://www.cancerhaircare.co.uk/ [email protected] / 01438 311322 

I would like to donate wigs/head coverings/hair accessories to you

Look Good Feel Better are unable to use hair accessories and wigs but thank you for thinking of us. There are many wig banks operational around the Country which you can find by a quick Google search.

Can you recommend a microblading service in my area?

Typically you are not able to have microblading or tattooing in the middle of cancer treatment. You will need to check with your GP, CNS, consultant or oncology team to confirm if you are able to have your this microblading/tattooing done following your treatment; they may need to look at your medical history and confirm if there is any reason that you shouldn’t have the treatment done or if you need to wait a bit longer for your body to fully recover. We’re sorry that we can’t give you any more advice. As we are not medically trained we are unable to confirm if it would be safe for you to have microblading/tattooing. We are unable to recommend microblading or medical tattooing artists.


Do I need any experience to volunteer at the skincare & makeup workshops?

You need a formal qualification (NVQ level 2+) or be trained by a cosmetic brand or have a year’s hands on experience in the relevant industry to volunteer in our workshops.

How long are the workshops?

Our face-to-face workshops are two hours long, with 30mins either side to set up and pack away – we’d need you for a total of 3 hours per workshop.

How many workshops do I need to commit to?

We ask that volunteers commit to attending three workshops a year (9 hours total).

What time are the workshops?

It varies from workshop to workshop. If you are only available at specific times then get in touch and we’ll check what the workshop run times are in your area.

How many beneficiaries are at each workshop?

Typically between 9-15, depending on the venue.

Am I expected to participate on my first time?

No, you are more than welcome to sit at the back and simply watch. If you feel like you’d like to get involved then please let one of the other volunteers know.

How many volunteers will be there at each workshop?

Generally between 2-3, depending on the venue. At our virtual workshops there will be one volunteer.

Do I need to bring anything with me?

No, everything will be provided on the day.

Are the workshops sad?

The workshops are an uplifting and humbling experience for all involved!

Will I be expected to know about cancer, and talk about their diagnosis?

Most of our beneficiaries want to leave cancer ‘at the door’ and do not talk about their diagnosis, but some might. We request that you do not ask them any personal questions but simply be an ear to listen if they want to talk about their feelings. During our online training we provide an overview of cancer and types of cancer treatment however we are non-medical and do not offer any advice on treatments, including supplements.

I feel a bit nervous about signing up, can I talk to someone before committing?

Yes of course! Please pop us a message on [email protected] or phone 01372 747 500 for a chat.

What’s the process of becoming a volunteer?

  1. Apply via our website
  2. Have an introduction call with LGFB
  3. Undertake volunteer training
  4. Observe a workshop
  5. Decide if you’d like to become a volunteer!

I’m sold! How do I sign up?

Excellent! Please apply via our website – https://lookgoodfeelbetter.co.uk/volunteer/


Who are the workshops and classes for?

Our services are available for anyone with a cancer diagnosis.

How many people will be there?

Depending on the venue or class, generally between 8-15* people. If you are attending online then our groups can be as large as 80** people.

*Skincare & makeup, hand & nail care, styling for confidence workshops.

**Hair workshops and exercise classes.

I’m attending face to face – can I bring someone with me?

We cannot facilitate additional people in the room due space limitations and to ensure that we are creating a safe space for people living with cancer. If you require a chaperone for a specific reason, such as language translation, please contact us on 01372 747 500 or [email protected] so we are aware and can do our best to facilitate.

I have accessibility requirements

Please contact us on 01372 747 500 or [email protected] so we can do our best to ensure that your needs are met.

How long does the workshop last?

The workshop or class will last up to two hours.

What time do I need to be there? I might be late.

Please refer to your booking email for the workshop time. The workshop or class will start promptly at the time stated; we will allow a 10-minute grace period but after that then unfortunately you will not be allowed in as it can be disruptive for the group. Please contact Look Good Feel Better on 01372 747 500 or [email protected] if you need to re-book.

I need to leave early

Our workshops last up to two hours, if you need to leave more than 15 minutes early then we’d suggest rearranging your workshop or class so you can attend the full session. Please contact us on 01372 747 500 or [email protected] .

Where will the workshop be held?

Please refer to the confirmation email for the full address or Zoom link. If you are attending face to face then there is a ‘location map’ provided if you are unsure of where to go.

Where can I park?

Please refer to the confirmation email for the full address. There is a ‘location map’ provided if you are unsure of where to go which contains parking and transport information.

Can I attend again?

Our skincare and makeup workshops, hand & nail care and styling workshops are a one-off workshop per person, per diagnosis. We have lots of helpful tutorials if you would like further support – https://lookgoodfeelbetter.co.uk/tutorials/

How much does it cost?

We work hard to ensure that our services are free to our beneficiaries. If you would like to make a donation to Look Good Feel Better which will allow someone else to access our vital services then you can make a donation via our website  https://lookgoodfeelbetter.co.uk/donate/

If I need to cancel, what do I do?

Please follow the link on your confirmation email or alternatively contact us on 01372 747 500 or [email protected]

If I need a refresher after a couple of months can I attend again?

Our skincare and makeup, hand & nail care and styling workshops are a one-off workshop per person, per diagnosis. If you need some further support then we have lots of great tutorials on our website – https://lookgoodfeelbetter.co.uk/tutorials/

My cancer has returned, can I attend another session?

We are so sorry to hear this. Please contact us on 01372 747 500 or [email protected]

What sessions do you do?

Lots! Skincare & Makeup; Hand & Nail Care; Hair Loss & Scalp Care; Wigs, Brows & Lashes; Styling for Confidence; Gentle Exercise and Mindfulness. Please visit our website to find out more https://lookgoodfeelbetter.co.uk/support/women/

My friend has cancer, can I bring them with me?

Your friend will need to book on to a workshop, we are unable to facilitate people who do not have a pre-made booking.

I am transgender or in the LGBTQIA+ community, can I attend?

Yes, our workshops are available for anyone with a cancer diagnosis. If you have any specific requirements then please contact us on 01372 747 500 or [email protected] and we will do our best to help.

Do I need to bring anything to my face to face workshop?

Everything will be provided on the day however if you have a foundation and concealer which are your perfect shade then please feel free to bring them. If you would like to bring your own brushes then you are welcome to do so – please ensure they are clean. You will receive a leaflet with what was covered in the workshop which is yours to take home but if you’d like to bring a pen and paper to write your own notes then you are very welcome.

Will someone be doing my makeup or will I be doing it myself?

You are encouraged to do your own makeup. Our volunteers will be there to provide you lots of tips and tricks and assist you if you are struggling but they will not be doing a full makeover on each person.

Is this a course or a one-off session? Can I come back?

Our skincare and makeup, hand & nail care and styling for confidence workshops are a one-off per person, per diagnosis.

Can I attend multiple venues in my area?

Our skincare and makeup workshops are a one-off per person, per diagnosis.

I have allergies or personal preferences with cosmetics; can I choose what’s in my gift bag?

Our gift bags are pre-packed and we do not have an unlimited supply of products and work with what is generously donated by the companies that support us. If you have known allergies or a preference on what products you use then please bring your own to use during the workshop.